Technical Management Capabilities
- Multi-Fleet Technical Oversight: Operational governance across A320, A330, A350, B777, and B787 environments with safety- and compliance-first execution.
- Regulatory & Customer Assurance: Strong audit outcomes across EASA, UK CAA, JCAB, CASA, and New Zealand CAA requirements, plus airline customer frameworks including Iberia, Aer Lingus, ANA, JAL, Qantas, Finnair, Air New Zealand, and Norse Atlantic.
- People Leadership: Coaching, training, and capability-building to maintain standards under high-tempo line operations, with a strong focus on empowerment through clear accountability, decision ownership, and continuous development.
Operating Philosophy
Technical leadership is most effective when engineering discipline, commercial logic, and human leadership are integrated as one operating system.
I lead by empowerment: setting clear standards, delegating authority to the right level, and building teams that own decisions in real time. In high-tempo line operations, this creates faster and safer execution, stronger accountability at the frontline, and more predictable operational and commercial outcomes.
Transformation Metrics (2023–Present)
ERP users enabled
Storeskeeper users enabled
BA ID digitization users
Airline customer frameworks supported
Revenue uplift (reported)
Process efficiency gain (reported)
2023 to present shown as actuals; next 3 years presented separately as projections based on active implementation pipeline and adoption assumptions.
Transformation Impact
Chart convention: 2023–current = actuals, next 3 years = projected.
Major Digital Projects
- ERP Global Rollout: 300+ users worldwide, 30% revenue increase.
- Stores Keeper Inventory Management App: Built single-handedly by Andrew, blockchain integration, $150K+ cost savings.
- LineOps AI: Ongoing startup focused on AI-powered troubleshooting and aircraft manual guidance for faster frontline decision support.
- BA ID Digitization Project: 1,500+ users, 500% efficiency gain.
- Power BI Analytics Dashboards: Real-time decision support for senior leadership.
- Power Automate Workflow Solutions: Protects $3.5M in annual revenue through automated processes.
- SharePoint Training & Implementation: Enhanced collaboration and data management.